Covidence website will be inaccessible as we upgrading our platform on Monday 23rd August at 10am AEST, / 2am CEST/1am BST (Sunday, 15th August 8pm EDT/5pm PDT) 

Contact us


We recommend trying our very comprehensive Knowledge Base as a first port-of-call. But if, like us, sometimes you just want to get in touch with a real human, send your enquiry to Depending on the timezone we may take up to 24 hours to respond.

All other enquiries

Can’t decide whether you need to speak with Sales or Support? Send your enquiry to and we’ll direct it to the right person.

Whether you’ve got a question about purchasing Covidence, upgrading it, or using it, we don’t get in the way of putting you in touch with the right person.

Enterprise sales enquiries

If you’re a university, society, hospital or other large organization and want to find out more about how Covidence can help you, we recommend that you Request a consultation at a time that suits you.

Otherwise, contact: 

APAC (Asia Pacific), LAD (Latin America Division) & NA (North America):
Phil White via email at or call 508-717-3589.

EMEA (Europe, Middle East & Africa):
Mags Van Der Esch OR Helen Ellis: 

Other sales enquiries

If you’re not sure whether a Single or Package plan will meet your needs, send your enquiry to We aim to respond within 24 hours.

Better systematic review management

By using our site you consent to our use of cookies to measure and improve our site’s performance. Please see our Privacy Policy for more information.