Contact us

Whether you’ve got a question about purchasing Covidence, upgrading it, or using it, we don’t get in the way of putting you in touch with the right person.

Enterprise sales enquiries

If you’re a university, society, hospital or other large organization and want to find out more about how Covidence can help you, we recommend that you Request a consultation at a time that suits you.

Otherwise, contact Phil White via email at phil@covidence.org or call 508-717-3589.

Other sales enquiries

If you’re not sure whether a Single or Package plan will meet your needs, send your enquiry to support@covidence.org. Depending on the timezone we may take up to 48 hours to respond.

Support

We recommend trying our very comprehensive Knowledge Base as a first port-of-call. But if, like us, sometimes you just want to get in touch with a real human, send your enquiry to support@covidence.org. Depending on the timezone we may take up to 24 hours to respond.

All other enquiries

Can’t decide whether you need to speak with Sales or Support? Send your enquiry to product@covidence.org and we’ll direct it to the right person.

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